20 Frequently Asked
Questions (FAQ)
Q. What if my phone is lost or stolen?
A. Contact your wireless provider immediately.
Q. Does the phone have to be on in order for me to receive a call?
A. Yes.
Q. What is my security code?
A. Your default security code is 12345. If you’ve changed your security
code and forgotten the new code, contact your wireless provider.
Q. How do I lock the keypad?
A. Press Menu
.
Q. How do I unlock the keypad?
A. Press Unlock
.
Q. How do I keep track of my calls?
A. Use the Call log feature (see page 38).
Q. How do I turn off the ringer when I’m in a meeting or don’t want
to be disturbed?
A. Briefly press the power key, scroll to Silent, and press Select. You can
also set a timed profile (see “Set a timed profile” on page 60).
Q. How do I make the phone ring louder?
A. See “Customize a profile” on page 59.
Q. How do I change the ringing tone?
A. See “Customize a profile” on page 59.
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Frequently Asked Questions (FAQ)
20
Q. How do I download a custom ringing tone?
A. You can send tones to your phone over the Internet, using SMS,
or you can create custom tones and send them to your phone or
another compatible phone using PC Suite. Call your wireless provider
for more information.
Q. Where is my phone’s model number and Serial number?
A. On the information label, which is on back of the phone under the
battery. The model number of this phone is 6340.
Q. What is the IMEI number?
A. International Mobile Equipment Identifier (IMEI). The IMEI number
is on the information label, which is on back of the phone under
the battery.
Q. How do I change the contrast on the display?
A. The Nokia 6340 contrast is set for optimal performance at the factory
and cannot be changed.
Q. Can I replace the front cover?
A. The front cover should only be removed or replaced by qualified
service personnel.
Q. How do I make purchases on-line?
A. Setup Wallet with the necessary credit and debit information.
See “Create a wallet card” on page 96 and “On-line purchases” on
page 115.
Q. I forgot my wallet code. Do I have to contact Nokia or my wireless
provider to obtain another?
A. No. You can reset your wallet code. However, all information
previously entered will be lost and you’ll need to setup a wallet
card again. See “Create a wallet card” on page 96.
21
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